a careful
conveyance of
confidence as
they recite a
litany of
missed markers
over the last
fiscal year

sales slipped
so of course
they cancelled
the service trip
because service
is the least
important artery
while being the
only consistent
source of revenue
then they included
service as they
bragged about
the four trips
they have set up
over the new year
for the failures
leading sales

the sales team
has constant contests
with real rewards
while the techs
get to work the week
wondering if they
will be fired the next
and it isn’t just
these assholes who
seem to forget how
much service does
we are the face of
their fuckups and
the only ones keeping
the machines working
and customers content

sales over promises
service is forced
to attempt to deliver
while they luxuriate
on a beach after missing
the majority of goals
and the only ones who
pay the cost is the techs